Insurance claims.
Legal support for policyholders dealing with denied, delayed or disputed insurance claims and insurers' obligations under applicable policies.
Insurance is intended to provide financial protection when a covered event occurs. When a claim is denied, delayed or otherwise disputed, policyholders may need legal advice on the policy wording, evidence, contractual obligations and available remedies.
Bad faith and disputed claims
We assist clients dealing with issues such as unjustified claim denials, unreasonable processing delays, inadequate investigations and unclear explanations for a refusal.
Claims we assist with
- Life insurance claims
- Motor and auto insurance claims
- Health insurance claims
- Disability insurance claims
- Other disputed policy claims, subject to the circumstances and policy terms
Why early legal advice matters
Insurance disputes can involve important deadlines, policy conditions and evidentiary requirements. Early review can help clarify the contractual position and the appropriate route for pursuing a claim or challenging a denial.
Legal assistance
Our team advises on insurance policy interpretation, claim disputes, negotiation and litigation where appropriate. We serve clients through our offices in Nairobi and Mombasa and can advise on matters arising elsewhere in Kenya.